AdvantageTec Inc.

Thomas Lipinski
5 Star
AdvatangeTec has helped tremendously in many ways. Keeping track of our conversations with our clients has never been easier. The added benefit of having conversations saved and on file have has assisted us in so many ways! It also makes the simple, "you vehicle is ready for pick up" call quick and painless for everyone involved. Our clients that communicate in their day to day in this manor are always happy to hear the question, "are you okay if we communicate through text?". It has been a very valuable asset to our business.
Wednesday 26th July 2017

Michael Hearne
5 Star
While I don't have quantifiable data to support my claims, I have significantly more time to get my work done. I spend far less time on the phone and am just able to text my customers with updates and when the vehicle is done. My frustration level has been greatly reduced because I don't worry whether I communicated my quote thoroughly enough because they can go back and read it as much as they need. The rapid response has been great and saves me quite a bit of time.
Wednesday 26th July 2017

Douglas Gold
5 Star
We are now in immediate and continuous contact with our customers thanks to this fantastic system. The entire team at AdvantageTec has been knowledgeable, professional, and responsive. We have seen employees and customers quickly accept texting as their preferred means of communication while their car is in for service. This is the future of customer contact and is already an integral part of our service operation. With AdvantageTec we have: 1: Improved Service CSI scores by over 8% in just a few months. 2: Improved our upsell acceptance rate leading to increased hours per R.O. 3: Faster total repair turnaround times leading to a >12% gain in workshop efficiency. 4: Reduced inbound call volume by >40% allowing for reduction in phone personnel.
Wednesday 26th July 2017

b east
5 Star
Our dealership group has checked several different texting programs but the only one that measures up is AdvantageTec. Once we began sending a custom service follow up message 24 hours after the vehicle was completed our CSI average score increased by 3 points from 82.5 to 85.7. Way to go AdvantageTec!
Thursday 27th July 2017

Bridgette Berrio
5 Star
I work at Grossinger Toyota North and I love Peter Strandquist he is the man! Ever since I started working here he has helped me and answered any questions I had about this program! This texting tool has help me as a Advisor and my Dealership as well. ITS a plus that I have Peter has my Rep, he goes all out when needing any help to coming in the dealership to help us out with any detail questions and adding the app on our cell phone! It makes life and work easier!! :) Thank you Peter and Advantage Tec best thing I've used as a AMS!!! Helps a ton!
Wednesday 26th July 2017